Refund policy
At Babbi’s Kitchen, customer satisfaction is our priority. We ensure every product is carefully prepared and delivered with quality.
Eligibility for Returns
Due to the perishable nature of our products, returns are only accepted if:
- The product is damaged or defective on arrival
- The wrong item was delivered
- The product is unopened, unused, and tamper-free
Return requests must be made within 24 hours of delivery. Requests after this period may not be accepted.
How to Request a Return
Please contact us within 24 hours via:
💬 WhatsApp: +94 778 270 520
Kindly provide your order number and a clear photo of the product.
Refunds
Once approved, we will offer a replacement or refund at our discretion. Refunds will be processed to the original payment method within 3–5 working days.
Babbi’s Kitchen reserves the right to decline return requests that do not meet these conditions. Thank you for supporting us.